visa trouble

news just in - it seems that only 15 of the 16 musicians involved in the Russian Chamber Philharmonic St Petersburg performance on 4 July received their UK visas a fortnight ago, with their principal cellist still waiting. trying to discuss this with the British Consulate in Düsseldorf is difficult because they have outsourced all their visa applications. seems that an expensive phone call within Germany or an email are my two options for trying to find out what is going on. just fired off an email in the hope of a relatively quick response.